Frequently Asked Questions (FAQs)

Shopping Information

What shipping methods are available?

Standard ground shipping is available via DHL and USPS as of this writing.

How long will it take to get my package? 

All items are designed and printed in the USA and most orders are received quickly, usually between 5-10 days from date of order... Average is 1 week for the lower 48!

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Payment Information 

Can I pay using PayPal?

YES!  PayPal is happily and easily accepted via integration with our store.  Safe and Secure.

What payment methods are accepted?

All major forms on online payment are accepted. Visa, Mastercard, Stripe, and PayPal.

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Orders and Returns

Do I need an account to place an order?

tbd

I forgot my password, how do I reset it? 

Please send us an e-mail at support@titanrise.com with subject line "RESET MY PASSWORD" and we will send you instructions on reseting your password. 

What happens if my order is not how I expected it?

No problem, view our Refund Policy to see if you're eligible and send us an email at support@titanrise.com

My order is eligible, how do I return my order?

Send us an email at support@titanrise.com with subject line "START A RETURN" and explain your situation. Then, we will send you the return instructions. 

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ALL E-MAIL'S WILL BE REPLIED TO IN 24 HOURS OR LESS!

FOR ANY OTHER QUESTIONS, PLEASE CONTACT US!

 

Frequently Asked Questions (FAQs)

Shopping Information

What shipping methods are available?

Standard ground shipping is available via DHL and USPS as of this writing.

How long will it take to get my package? 

All items are designed and printed in the USA and most orders are received quickly, usually between 5-10 days from date of order... Average is 1 week for the lower 48!

---------------------------------------------------------------------------

Payment Information 

Can I pay using PayPal?

YES!  PayPal is happily and easily accepted via integration with our store.  Safe and Secure.

What payment methods are accepted?

All major forms on online payment are accepted. Visa, Mastercard, Stripe, and PayPal.

---------------------------------------------------------------------------

Orders and Returns

Do I need an account to place an order?

tbd

I forgot my password, how do I reset it? 

Please send us an e-mail at support@titanrise.com with subject line "RESET MY PASSWORD" and we will send you instructions on reseting your password. 

What happens if my order is not how I expected it?

No problem, view our Refund Policy to see if you're eligible and send us an email at support@titanrise.com

My order is eligible, how do I return my order?

Send us an email at support@titanrise.com with subject line "START A RETURN" and explain your situation. Then, we will send you the return instructions. 

---------------------------------------------------------------------------

ALL E-MAIL'S WILL BE REPLIED TO IN 24 HOURS OR LESS!

FOR ANY OTHER QUESTIONS, PLEASE CONTACT US!