To return your item, please read the following to see if you're eligible. Then, please contact us at support@titantrise.com or by clicking HERE.


----

Returns Overview
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.

To complete your return, we require a receipt or proof of purchase, unless dealing directly with us, and your order is on file.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
-Any item not in its original condition, is damaged or missing parts for reasons not due to our error
-Any item that is returned more than 30 days after delivery

Refunds (if applicable)
-Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
-If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Refunds will not be granted for slight alteration in design or product color, but these shall be assessed on a case by case basis.

Late or missing refunds (if applicable)
-If you haven’t received a refund yet, first check your bank account again.
-Then contact your credit card company, it may take some time before your refund is officially posted.
-Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@titanrise.com

Sale items (if applicable)
-Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
-We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at support@titanrise.com

Gifts (if applicable)
-If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
-If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping (if applicable)
-To return your product, you should first contact us at support@titanrise.com, then you will be provided with the next steps and return address.
-You will be responsible for paying for your own shipping costs. If your refund is granted, you will also be refunded for your shipping cost.
-Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
-If you are shipping items over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Any other questions, visit our FAQs page, or email us at support@titanrise.com
----

To return your item, please read the following to see if you're eligible. Then, please contact us at support@titantrise.com or by clicking HERE.


----

Returns Overview
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.

To complete your return, we require a receipt or proof of purchase, unless dealing directly with us, and your order is on file.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
-Any item not in its original condition, is damaged or missing parts for reasons not due to our error
-Any item that is returned more than 30 days after delivery

Refunds (if applicable)
-Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
-If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Refunds will not be granted for slight alteration in design or product color, but these shall be assessed on a case by case basis.

Late or missing refunds (if applicable)
-If you haven’t received a refund yet, first check your bank account again.
-Then contact your credit card company, it may take some time before your refund is officially posted.
-Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@titanrise.com

Sale items (if applicable)
-Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
-We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at support@titanrise.com

Gifts (if applicable)
-If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
-If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping (if applicable)
-To return your product, you should first contact us at support@titanrise.com, then you will be provided with the next steps and return address.
-You will be responsible for paying for your own shipping costs. If your refund is granted, you will also be refunded for your shipping cost.
-Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
-If you are shipping items over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Any other questions, visit our FAQs page, or email us at support@titanrise.com
----